New Hanover County Detention Facility and Inmate Search

The New Hanover County Detention Facility is responsible for housing sentenced and unsentenced individuals in the county. It is located along Juvenile Center Road. It is staffed by 98 deputies, 71 detention officers, and 9 members of a civilian support staff. The average daily population of the facility is 569 inmates.

How to Send Mail or Package

Inmates at the New Hanover County Detention Facility may receive mail. All mail will be inspected for contraband except for privileged mail. Make sure to include the sender’s name and return address. All incoming mail for inmates must be addressed as such:

(Inmate’s Name)
New Hanover County Detention Facility
3950 Juvenile Center Rd.
Castle Hayne, NC 28429

Funds can be deposited into an inmate’s account in several ways. Money orders can be mailed to the inmate. Make sure to make it payable to New Hanover County and write the inmate’s name in the “memo” section. Cash can be deposited using the automated kiosk located in the front lobby of the facility. You may also deposit money online by visiting jailpackstore.com.

Visitation Hours

Inmates at the New Hanover County Detention Facility are allowed visitation. Each inmate is given two 45-minute visits per week. He/she is permitted to have up to two adult guests per visit. Visits need to be scheduled beforehand by the inmate. Visitation is held daily from 1pm to 9pm.

The New Hanover County Sheriff has an online database for the inmates currently residing in its detention facility. The database can be filtered according to the inmate’s name, age, sex, race, etc. Each inmate’s file contains his/her complete name, age, photo, arrest date, race/sex, charges, status, and bond amount.

The New Hanover County Sheriff’s Office also posts its Most Wanted Persons online. The information provided for each suspect includes his/her name, photo, race, sex, and age. If you have information about an individual on this list, please contact the Sheriff’s Office at 910-798-4260.

New Hanover County Sheriff Information

The New Hanover County Sheriff’s Office is the chief law enforcement agency of New Hanover County, providing various services to the communities within its jurisdiction. These services include patrolling the county, investigating criminal activities, serving civil processes, and arresting suspects. The head of the NHCSO is Sheriff Ed McMahon.

New Hanover County Sheriff’s Office Address:
3950 Juvenile Center Road, Castle Hayne, NC 28429

New Hanover County Sheriff’s Office Phone Number:
910-798-4200

New Hanover County can be found in the southeastern region of North Carolina. Its county seat is Wilmington which is one of the largest cities in the state. It has an estimated population of 229,018 based on the 2021 census. The county has a total area of 328 square miles.

2018 Annual Average Violent Crimes: 900
Data Source: North Carolina County Health Rankings

New Hanover County Public Records Information

Copies of public records are available in New Hanover County upon request submitted to the appropriate department or government agency. Court records such as criminal cases and divorce judgments can be requested from the Clerk of Court’s office. The Register of Deeds office handles requests for vital records and real estate deeds. Copies of police reports are handled by the New Hanover County Sheriff’s Office.